2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Repair Assurance (including both labor and materials):
Experience our unparalleled, complimentary repair service during the Quality Warranty period, covering both labor and materials. Beyond the warranty, take advantage of our reasonable pricing for spare parts and maintenance, ensuring you receive exceptional value and service.
2. Response Time:
We are committed to delivering uncompromising, 24-hour after-sales technical support the moment we receive your notification, ensuring your needs are met without delay.
3. Spare Parts Provision:
Our products come equipped with essential spare components, guaranteeing that your service experience is seamless and uninterrupted.
In the event of an issue with your screen, promptly reach out to us by phone, email, or through digital platforms like Skype, WeChat, WhatsApp, or QQ. Provide a detailed account of the fault, and if possible, include images for enhanced clarity. Our devoted after-sales service engineers are prepared to deliver precise technical support and guidance that is specifically tailored to your individual requirements.
A. Real-time Communication Services:
Connect with our responsive customer service team through a variety of convenient channels, including TM, Email, Skype, WeChat, WhatsApp, or QQ, ensuring you receive timely and effective support.
B. Remote Control Assistance:
Benefit from our remote computer operation assistance over the Internet, designed to aid you with software installation, configuration, and resolution of any issues with your LED display system software.
C. Postal Service Support:
For items covered by warranty, simply send the defective parts back to us for prompt repair. We will ensure they are swiftly fixed and returned to you.
While the cost of shipping to us is your responsibility, we will gladly cover the expenses of shipping the repaired items back to you, ensuring a hassle-free experience.