2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Guarantee Repair (Inclusively Covering Labor and Materials):
Take advantage of our complimentary repair services during the quality warranty period. After the warranty period, enjoy competitive rates for spare parts and maintenance services.
2. Swift Response Time:
Upon receiving your notification, rest assured of our commitment to provide 24-hour after-sales technical support.
3. Provision of Spare Parts:
Essential spare parts accompany our products to ensure seamless service.
In the event of a screen issue, reach out to us by phone, email, Skype, WeChat, WhatsApp, QQ, etc., and share detailed fault information (photos, if available, are highly encouraged). Our expert after-sales service engineers will provide you with technical assistance and guidance based on your description.
A. Real-time Communication Service:
Our customer service channels include TM, Email, Skype, WeChat, WhatsApp, QQ, and more, ensuring prompt assistance.
B. Remote Control Service:
By remotely accessing your computer via the Internet, we can install and configure software, while resolving technical issues with your LED display system software effectively.
C. Hassle-free Post Service:
Should components become defective under warranty, send them back to us for repair. We promise to return them to you promptly.
The shipping cost from the buyer to the supplier is borne by you, while the cost from us to you will be covered by us.