2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Repair Assurance (including both labor and materials):
Experience unparalleled peace of mind with our complimentary repair services throughout the Quality Warranty period. Once the warranty is complete, continue to benefit from our transparent, reasonable pricing for needed spare parts and maintenance.
2. Response Time:
We take pride in our unwavering commitment to 24-hour after-sales technical support, ready to engage immediately upon receiving your notification.
3. Spare Parts Provision:
Our product package includes essential spare components to facilitate uninterrupted service and satisfaction.
If any issue should arise with your display, promptly reach out to us via phone, email, or digital communication platforms such as Skype, WeChat, WhatsApp, or QQ. Kindly provide detailed descriptions of the fault, and attach images if possible, for clearer understanding. Our devoted after-sales service engineers are equipped to deliver precise technical support and guidance to address your specific needs.
A. Real-time Communication Services:
Engage smoothly with our customer service across multiple platforms: TM, Email, Skype, WeChat, WhatsApp, or QQ.
B. Remote Control Assistance:
Enjoy the convenience of remote computer operation via the Internet, assisting you with software installation, setup, and troubleshooting of LED display system software issues efficiently and effectively.
C. Postal Service Support:
For items covered under warranty, send the defective parts back to us for swift repair. We commit to promptly repairing and returning them to you without delay.
You are responsible for shipping costs to us, while we will cover the expenses for returning the repaired items back to you.