2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Warranty Repairs (Encompassing Labor and Materials):
Enjoy complimentary repair services throughout the quality warranty period. After this duration, we offer reasonably priced spare parts and maintenance services to ensure seamless operation.
2. Response Time:
Upon notification, we guarantee 24-hour access to our after-sales technical support, ensuring prompt and efficient assistance.
3. Spare Parts:
Essential spare parts accompany the products, ensuring you have what you need when you need it.
Should you encounter any screen issues, contact us via phone, email, Skype, WeChat, WhatsApp, or QQ. Please provide detailed fault information-pictures are highly encouraged. Our expert after-sales engineers will deliver personalized technical support and guidance based on your description.
A. Real-Time Communication Service:
We offer customer service through TM, Email, Skype, WeChat, WhatsApp, and QQ, ensuring you can reach us through your preferred communication channels.
B. Remote Control Service:
Through the Internet, we can remotely access your computer to install, set up software, and resolve any technical faults in your LED display system software effortlessly.
C. Post Service:
During the warranty period, feel free to send defective components back to us. We'll repair and return them promptly, ensuring minimal disruption to your operations.
Shipping costs from buyer to supplier are the user's responsibility, while costs from supplier to buyer are covered by us.