2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Repair Assurance (including both labor and materials):
Enjoy our fully complimentary repair services during the Quality Warranty period, encompassing both labor and materials. Even after the warranty expires, you will benefit from our equitable pricing on necessary spare parts and maintenance services, ensuring continued satisfaction and support.
2. Response Time:
Our commitment is to deliver exceptional 24-hour after-sales technical support, responding swiftly and efficiently as soon as we receive your notification, ensuring your operations remain uninterrupted and smooth.
3. Spare Parts Provision:
To guarantee an uninterrupted experience, we provide essential spare components alongside our products, facilitating seamless service and maintaining peak performance.
If you encounter any issues with your screen, reach out to us swiftly through phone, email, or digital platforms such as Skype, WeChat, WhatsApp, or QQ. Please ensure you provide a detailed description of the fault, and include images if possible for enhanced clarity. Our dedicated and experienced after-sales service engineers are ready to offer precise technical support and tailored guidance to meet your specific needs.
A. Real-time Communication Services:
Connect instantly with our customer service team through a variety of channels: TM, Email, Skype, WeChat, WhatsApp, or QQ, ensuring that assistance is always within reach.
B. Remote Control Assistance:
Experience the ease and convenience of remote computer operation via the Internet. Our experts can assist with everything from software installation to setup and troubleshooting of LED display system software issues, ensuring seamless operation and peace of mind.
C. Postal Service Support:
For items under warranty, simply ship any defective parts back to us for repair. We pledge to promptly repair and return them to you, ensuring you experience minimal downtime.
While the cost of shipping items to us is the user's responsibility, we cover the return shipping to you, underscoring our commitment to providing excellent service and support.