2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Warranty Repair (inclusive of labor and materials):
Enjoy complimentary repair services during the quality warranty period. After this period, we offer reasonably priced spare parts and maintenance services to ensure your product continues to function optimally.
2. Response Time:
Upon receiving your notification, we guarantee a rapid response with 24-hour after-sales technical support.
3. Spare Parts:
Essential spare parts accompany our products, ensuring you receive the necessary components.
If your display encounters an issue, please don't hesitate to contact us via phone, email, or platforms like Skype, WeChat, WhatsApp, and QQ. Provide a detailed fault description, and if possible, send us pictures to illustrate the issue. Our after-sales service engineers are on standby to offer expert technical support and guidance based on your information.
A. Real-Time Communication Service:
We offer customer service through various channels, including TM, Email, Skype, WeChat, WhatsApp, and QQ, ensuring you have access to assistance when you need it.
B. Remote Control Service:
Our team can remotely access your computer via the Internet to install and configure software, effectively resolving any technical issues with your LED display system software.
C. Postal Service:
Within the warranty period, you may send defective components back to us. We will promptly repair them and return them to you, minimizing downtime.
Shipping costs from the buyer to the supplier are the responsibility of the user, while the supplier covers the shipping costs back to the buyer.