2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Free Guarantee Repair (Including Labor and Materials):
Enjoy complimentary repair services during the quality warranty period! Post-warranty, we offer a fair and reasonable charge for spare parts and ongoing maintenance services to ensure your product stays in top-notch condition.
2. Response Time:
Our dedicated team promises to deliver after-sales technical support within 24 hours of receiving your notification, ensuring quick and efficient service.
3. Spare Parts:
Essential spare parts accompany each product, ready to keep your systems operational. For any screen issues,
please reach out to us via phone, email, or platforms like Skype, WeChat, WhatsApp, and QQ. Share detailed fault information, and if possible, send us pictures. Our after-sales service engineers will provide expert technical support and guidance tailored to your needs.
A. Real-Time Communication Service:
Our customer service is readily available through TM, Email, Skype, WeChat, WhatsApp, QQ, and more, facilitating seamless and direct communication.
B. Remote Control Service:
Through Internet remote access, we can efficiently operate your computer to install and set up software, as well as resolve any technical issues with your LED display system software.
C. Post Service:
Within the warranty period, you are welcome to send any defective components back to us for repair. We are committed to returning them to you promptly, minimizing your downtime.
The cost of shipping from the buyer to the supplier is the user's responsibility, while the supplier covers the shipping cost from the supplier back to the buyer.