2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Repair Assurance (including both labor and materials):
Benefit from our no-cost repair services during the Quality Warranty period. Post-warranty, enjoy fair charges on both spare parts and maintenance services.
2. Response Time:
We pride ourselves on providing robust 24-hour after-sales technical support immediately upon receiving your notification.
3. Spare Parts Provision:
Essential spare components are included alongside our products to ensure seamless service.
Should any issues arise with your screen, swiftly contact us via phone, email, or digital platforms such as Skype, WeChat, WhatsApp, or QQ. Please provide detailed fault descriptions and, if possible, include images for clarity. Our dedicated after-sales service engineers will offer precise technical support and guidance tailored to your needs.
A. Real-time Communication Services:
Engage with our customer service through multiple channels: TM, Email, Skype, WeChat, WhatsApp, or QQ.
B. Remote Control Assistance:
We offer the convenience of remote computer operation via the Internet to assist with software installation, setup, and troubleshooting of LED display system software issues.
C. Postal Service Support:
For warranty-covered items, you may ship defective parts back to us for repair. We will promptly repair and return them to you.
The costs for shipping to us are the user's responsibility, while the return shipping to you will be covered by us.