2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Warranty Repairs (Covering Both Labor and Parts):
Enjoy complimentary repair services during the quality warranty period. Post-warranty, only a reasonable fee will be charged for spare parts and maintenance.
2. Response Time:
We promise swift 24-hour technical support following the receipt of your notification.
3. Spare Parts Provision:
Essential spare parts accompany your purchase to ensure ongoing performance.
In the event of a screen issue, reach out via phone, email, or platforms like Skype, WeChat, WhatsApp, or QQ. Provide detailed fault information, including pictures if possible. Our dedicated after-sales engineers will deliver expert technical support and guidance tailored to your situation.
A. Live Communication Services:
Access customer service through TM, Email, Skype, WeChat, WhatsApp, QQ, and more.
B. Remote Control Assistance:
Our team can remotely access your computer to install, set up software, and resolve technical issues in the LED display system software.
C. Postal Service:
During the warranty period, send any defective components to us for repair. We'll promptly fix and return them to you.
Shipping costs from the buyer to the supplier are the user's responsibility, while return shipping from the supplier to the buyer is covered by us.