2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Guarantee Repair (covering both labor and materials):
Enjoy complimentary repair services within the Quality warranty period. After this period, a fair charge applies for spare parts and maintenance services.
2. Rapid Response Time:
Upon receiving your notification, we pledge to provide 24-hour responsive technical support to ensure your satisfaction.
3. Essential Spare Parts:
We supply necessary spare parts alongside our products to ensure seamless operations.
Should you encounter an issue with your screen, please reach out via call, email, or platforms such as Skype, WeChat, WhatsApp, QQ, etc. Provide detailed fault information, and if possible, include pictures. Our dedicated after-sales service engineers will offer tailored technical support and guidance based on your description.
A. Immediate Communication Service:
We offer customer services through various platforms such as TM, Email, Skype, WeChat, WhatsApp, QQ, ensuring real-time solutions.
B. Expert Remote Control Service:
Our team can remotely access your computer via the Internet to expertly install, set up software, and resolve technical issues with your LED display system software.
C. Efficient Post Service:
During the warranty period, you can send defective components to us for repair. We promise to return them promptly, ensuring minimal disruption.
Shipping costs from the buyer to the supplier shall be covered by the user. Conversely, shipping costs from the supplier back to the buyer shall be our responsibility.