2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Repair Guarantee (Labor and Materials Included):
Enjoy free repair services during the Quality Warranty period. After this period, repairs are offered at a reasonable cost for both spare parts and maintenance.
2. Prompt Response Time:
Rest assured with our 24-hour after-sales technical support following your notification.
3. Provision of Spare Parts:
Essential spare parts accompany the product, ensuring minimal downtime.
In case of any screen issues, reach out to us via phone, email, or platforms like Skype, WeChat, WhatsApp, QQ, etc. Provide detailed fault information, and if possible, share pictures of the issue. Our dedicated after-sales service engineers will offer customized technical support and guidance based on your description.
A. Instant Communication Service:
We offer seamless customer service through TM, Email, Skype, WeChat, WhatsApp, QQ, and other channels.
B. Remote Control Assistance:
Our team can remotely access your computer via the Internet to install and configure software, as well as troubleshoot any technical issues with the LED display system software.
C. Postal Service Support:
Within warranty, customers are entitled to send defective components back to us for repair, after which we will promptly return them.
Shipping costs from the buyer to us are the buyer's responsibility, while return shipping costs are covered by us, ensuring a hassle-free service experience.