2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Guarantee Repair (inclusive of labor and materials):
Enjoy free repair services during the quality warranty period! Post-warranty, repairs are offered at a reasonable charge for spare parts and maintenance service, ensuring your product remains in top condition.
2. Swift Response Time:
Once we receive your notification, be assured that our dedicated team will provide 24-hour after-sales technical support to address your concerns efficiently.
3. Spare Parts Provision:
Essential spare parts come included with our products to
serve our customers better. If your screen encounters issues, don't hesitate to contact us via phone, email, or platforms like Skype, WeChat, WhatsApp, QQ, etc. Provide detailed fault information (pictures, if possible), and our expert after-sales engineers will offer targeted technical support and guidance tailored to your description.
A. Real-Time Communication Service:
We are readily available through TM, Email, Skype, WeChat, WhatsApp, QQ, and more, ensuring superior customer service.
B. Remote Control Assistance:
Our technicians can access your computer remotely via the Internet to seamlessly install and configure software, swiftly resolving any technical issues with your LED display system software.
C. Convenient Post Service:
For issues under warranty, simply send the defective components back to us. We'll repair and return them promptly, ensuring minimal disruption to your experience.
The shipping cost for sending items to us is covered by the user, but we take care of the return shipping expenses to you.