2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Guarantee and Repair Services (covering both labor and materials):
Enjoy complimentary repair services during the quality warranty period. After this period, we offer reasonably priced spare parts and maintenance services to ensure your product remains in top condition.
2. Swift Response Time:
Upon notification from the user, we commit to providing 24-hour after-sales technical support, ensuring your peace of mind at all times.
3. Provision of Spare Parts:
Essential spare parts accompany our products, ensuring you have what you need when you need it.
Should your display screen encounter issues, reach out to us via call, email, or platforms like Skype, WeChat, WhatsApp, QQ, etc. Provide detailed fault information, and if possible, include pictures. Our after-sales service engineers will offer precise technical support and guidance based on your description.
A. Real-Time Communication Service:
We offer robust customer service through platforms such as TM, Email, Skype, WeChat, WhatsApp, QQ, etc., ensuring you're never alone.
B. Remote Control Service:
Our experts can remotely access your computer via the Internet to install and set up software, addressing any technical faults in your LED display system software seamlessly.
C. Post-Service Excellence:
Within the warranty period, you may send defective components to us for repair. We will promptly repair and return them, ensuring minimal disruption to your operations.
The shipping cost from buyer to supplier is the user's responsibility, while the cost from supplier to buyer is covered by us, ensuring a fair and hassle-free service experience.