2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Repair Assurance (including both labor and materials):
Enjoy our comprehensive no-cost repair services throughout the Quality Warranty period. Once the warranty expires, benefit from our competitive pricing on both spare parts and maintenance services to keep your product running smoothly.
2. Response Time:
We are committed to delivering exceptional 24-hour after-sales technical support the moment we receive your notification, ensuring prompt assistance and peace of mind.
3. Spare Parts Provision:
Our products come equipped with essential spare components to guarantee uninterrupted service and minimize downtime.
If you encounter any issues with your screen, reach out to us instantly via phone, email, or digital platforms such as Skype, WeChat, WhatsApp, or QQ. Provide comprehensive fault descriptions and images if possible. Our dedicated after-sales service engineers will deliver precise and tailored technical support and guidance to resolve your concerns efficiently.
A. Real-time Communication Services:
Connect with our customer service seamlessly through various channels: TM, Email, Skype, WeChat, WhatsApp, or QQ, ensuring you receive the support you need swiftly.
B. Remote Control Assistance:
Benefit from our remote computer operation via the Internet, offering assistance with software installation, setup, and troubleshooting of LED display system software issues effortlessly.
C. Postal Service Support:
For items covered under warranty, send any defective parts back to us for repair. We will promptly fix and return them to you, ensuring you face minimal disruption.
While the cost of shipping items to us is borne by you, we happily cover the return shipping to ensure your satisfaction.