2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Guarantee Repairs (Includes Labor and Materials):
Enjoy complimentary repair services within the Quality Warranty period. After this period, only a reasonable charge is applied for spare parts and maintenance services.
2. Swift Response Time:
Upon receiving your notification, we assure you of 24-hour after-sales technical support, ensuring peace of mind and minimal downtime.
3. Essential Spare Parts:
We provide necessary spare parts along with the products to ensure smooth operation.
Should your display screen encounter issues, promptly reach out to us via call, email, or platforms like Skype, WeChat, WhatsApp, and QQ. Share detailed fault information, preferably with pictures. Our dedicated after-sales service engineers will offer expert technical support and guidance based on your description.
A. Real-Time Communication Service:
Our team is readily available through TM, Email, Skype, WeChat, WhatsApp, QQ, and other platforms to provide exceptional customer service.
B. Remote Control Service:
We can remotely operate your computer via the Internet to install, set up software, and address any technical faults in the LED display system software.
C. Postal Service:
During the warranty period, send any defective components back to us. We will promptly repair them and return them to you.
The shipping cost from you to us is your responsibility, while the cost from us back to you is on us, ensuring a hassle-free experience.