2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Repair Guarantee (covering both labor and materials):
Enjoy complimentary repair services during the quality warranty period. Once it expires, benefit from competitive charges for spare parts and maintenance services.
2. Swift Response Time:
Our dedicated team ensures prompt 24-hour after-sales technical support upon receiving your notification.
3. Essential Spare Parts:
We provide necessary spare parts alongside our products to ensure seamless performance.
In case of issues with your screen, promptly contact us via phone, email, or platforms like Skype, WeChat, WhatsApp, or QQ. Share detailed fault information, and if possible, send us pictures for better assessment. Our expert after-sales engineers will provide technical support and guidance tailored to your problem description.
A. Instant Communication Service:
We are available for customer service through platforms such as TM, Email, Skype, WeChat, WhatsApp, and QQ, ensuring a seamless communication experience.
B. Remote Control Assistance:
Our skilled technicians can remotely access your computer via the Internet to install and configure software, swiftly resolving any technical faults in your LED display system.
C. Post-Service Support:
During the warranty period, you can send defective components back to us. We promise to repair and return them promptly at no additional cost, ensuring minimal downtime.
Users are responsible for shipping costs to our facility, while we will cover the return shipping expenses after repair.