2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Guarantee Repair (Including Labor and Materials):
Enjoy complimentary repair services during the quality warranty period, encompassing both labor and materials. After this period, we offer maintenance services and spare parts at a reasonable cost.
2. Response Time:
Once we receive your notification, rest assured that we will provide 24-hour after-sales technical support.
3. Spare Parts Provision:
Essential spare parts accompany the products to ensure continuous functionality.
Should your display encounter any issues, please reach out to us through phone, email, or platforms like Skype, WeChat, WhatsApp, QQ, etc. Describe the issue in detail, and if possible, send us pictures. Our after-sales service engineers will swiftly provide technical support and guidance tailored to your needs.
A. Real-Time Communication Service:
Our customer service can be accessed via TM, Email, Skype, WeChat, WhatsApp, QQ, and other platforms to ensure immediate assistance.
B. Remote Control Assistance:
We offer remote operation of your computer through the Internet to install and configure software, and to troubleshoot any technical issues related to the LED display system software.
C. Post-Repair Service:
For items under warranty, you can send any defective components to us for repair. We will expedite the repair process and return them to you promptly.
Shipping costs incurred from the buyer to the supplier are the buyer's responsibility. Conversely, shipping from the supplier back to the buyer will be covered by us.