2. Best raw materials:
high quality LED chip,high brightness and long life span.
3. Competitive price:
100% factory price,competitive and reasonable price.
4. Strict quality control:
The quality of our display is excellent. We use the materials of high quality suppliers in the world,strictly control the production process, and pass the multiple quality inspection to ensure that everyproduct is qualified.
5. Quality guarantee:
All our LED display screens is more than 100,000 hours life span.
6. Long warranty:
3-5- year warranty, any quality problem during warranty time will be handled .
7. Prompt &Professional service:
Any inquires will be replied within 24 hours and you'll get helpful suggestions from us.
Your questions
Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean?
A: P1.25, P2, P3 P4.....P8,P10 means that the pixel pitch is 1.25mm, 2mm, 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display?
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, thedesired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you?
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install?
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about the lead time?
A:Orders less than 50 square meter display, lead time is 15 working days.
Q6:Can I order a sample?
A:Yes, sample orders are welcome, after checking our quality and service, we are confident that you will come back for your future orders.
1. Complimentary Repair Assurance (including both labor and materials):
Take advantage of our comprehensive no-cost repair services throughout the Quality Warranty period. Once the warranty expires, continue to benefit from our reasonably priced spare parts and maintenance services tailored to suit your specific needs.
2. Response Time:
We are dedicated to delivering exceptional 24-hour after-sales technical support as soon as we receive your notification, ensuring your concerns are addressed with utmost urgency and efficiency.
3. Spare Parts Provision:
Our products come with essential spare components, ensuring seamless and uninterrupted service for your convenience and satisfaction.
Should any issues arise with your screen, promptly reach out to us through phone, email, or digital platforms such as Skype, WeChat, WhatsApp, or QQ. Provide a detailed fault description and, if possible, include images for enhanced clarity. Our dedicated after-sales service engineers are ready to offer precise technical support and personalized guidance to meet your needs.
A. Real-time Communication Services:
Connect with our customer service through a variety of channels: TM, Email, Skype, WeChat, WhatsApp, or QQ, ensuring convenient communication at all times.
B. Remote Control Assistance:
Experience the ease of remote computer operation via the Internet, as we assist with software installation, setup, and resolution of any LED display system software issues, all from the comfort of your location.
C. Postal Service Support:
For items under warranty, you can send defective parts to us for repair. We will swiftly repair and return them, ensuring minimal disruption to your operations.
While the cost of shipping items to us is the user's responsibility, we will cover the return shipping costs, ensuring a hassle-free experience.