Before service: We can offer the best resolution according to the customer requirement.
In-service: Offer the enquiry service of the led display technical, specifications, fitttings etc.Offer the best complete suggestions according to the enviroment and your requirement.
After service: Within first year after purchasing, any defective product due to materials or production failure from QICHUANG will be repaired by Qichuang without any extra service fee. The shipping & handling charges from customer to Qichuang for service will be paid by buyer. The shipping fee from Qichuang to customer for sending back will be paid by QICHUANG.
After warranty period, the customer needs to send back service products to QICHUANG to Check. The service and repairing cost has to be charged which will be notified by QICHUANG. All the in and out shipping charges are at buyer’s account.
QICHUANG will offer the update service of software,control system for the life time of the led display.